EFFECTIVE IMMEDIATELY APRIL 2020: dUE TO COVID-19 WE ARE NOT ACCEPTING EXCHANGES UNTIL FURTHER NOTICE. HEALTH IS OUR MAIN PRIORITY, SO WE HAVE IMPLEMENTED THIS POLICY TO KEEP YOU, AND OUR FAMILIES SAFE. UNTIL FURTHER NOTICE, THIS POLICY WILL APPLY TO ALL ORDERS. All purchases are non-refundable. However, if you ARE not satisfied with your purchase, WE ARE PLEASED TO OFFER AN EXCHANGE OF ANY UNWORN ITEM(S). UNWORN ITEMS INCLUDE: UNWORN, UNWASHED, & UNDAMAGED CLOTHING WITH TAGS ATTACHED. PLEASE SEND AN E-MAIL TO: [email protected] WITH THE WORD RETURN IN THE SUBJECT LINE WITHIN 3 DAYS OF RECEIVING YOUR ORDER.
If you meet all the requirements, and we are able to re-sell the item(s), you will be able to exchange. IF THAT PARTICULAR ITEM IS NO LONGER AVAILABLE, A STORE CREDIT WILL BE ISSUED.
The cost of shipping to you and returning to LUCE BELLA is your responsibility. Shipping and handling fees are non-refundable. We do not issue refunds. If there are any issues with your order once receiving it, please contact us IMMEDIATELY.
REFUNDS are ONLY given if the mistake made is due to LUCE BELLA. FINAL SALE items cannot be returned or exchanged. Clearance Sale items (any item marked down 50% or more) also CANNOT be returned or EXCHANGED.
SWIMWEAR, BODY-SUITS, ACCESSORIES, JEWELRY, AND HANDBAGS ARE NON-REFUNDABLE!!!!
We greatly appreciate your business and look forward to you shopping with us in the future!
RETURN ADDRESS: Luce Bella PO BOX 392 WALLED LAKE, MI 48390
SHIPPING: We ship all packages via USPS Priority mail. Once your items are shipped, you will receive a tracking number to the email that was provided when you made your purchase.
